How to Prevent Fraud

As unfortunate as it is, fraud is something that has been on the rise for years. It can be scary and stressful to become a victim of it. However, you can mitigate the fraud by taking action and staying diligent.

Be Aware

Be sure to review your monthly statements and your account transaction history and make sure you recognize each transaction that has occurred. If you see something that doesn't look right, call the credit union right away.

Keep Your Personal Information Updated and Private

If you have a change of phone number, address, name, etc., make sure to let the credit union know so they have the correct information when verifying your identity prior to performing a transaction or giving you information regarding the account. Avoid sharing your information with friends and family and be extra cautious about what information you share over the phone. Never give your full social security number to anyone trying to verify your information.

Set up Multi-factor Authentication for your Mobile Banking

PFCU’s mobile banking app allows you to set up multi-factor authentication when you log in. This allows you to sign in with either a passcode, face ID, or voice recognition in addition to your username, password, and security questions. Adding this feature and keeping in private is an excellent way to add an extra layer of security to your account.

Set up a Code Word

Did you know you can add a codeword to your account at PFCU? With a codeword, our staff can verify your identity quicker, and more securely when you call or stop in to perform a transaction. This is another great way to add more security to your information. Make sure you never share your codeword with anyone else.

Place a Fraud Alert or Freeze on your Credit Report

You can put a fraud alert on your credit report by calling any one of the following numbers:

Equifax          1-888-766-0008       www.equifax.com

Experian        1-888-397-3742       www.experian.com

TransUnion    1-800-680-7289       www.transunion.com

You can place a freeze on your credit report by calling each of the credit bureaus:

Equifax          1-888-685-1111        www.equifax.com

Experian        1-888-397-3742       www.experian.com

TransUnion    1-888-909-8872       www.transunion.com

Abby Runkel

Community Relations Coordinator

This blog is not on behlaf of Peninsula Federal Credit Union.